Privacy Policy for the Fire and Water Restoration Team
We respect your privacy and are committed to protecting any personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have. By using our website, www.waterandfirerestorationteam.com, you agree to the practices described here.
Information We Collect
We may collect both non-personal and personal information, including:
Your IP address, browser type, device, and operating system
The pages you visit, how long you stay, and how you interact with our site
How you arrived at our website (e.g., search engine, ad, or referral link)
Information you provide voluntarily, such as through contact forms, phone calls, or emails
We do not knowingly collect data from children under 13.
Tools We Use
To better understand how visitors use our site and improve performance, we use the following tools:
Google Analytics & Google Tag Manager – to analyze website traffic
Google Ads & Search Console – to track advertising performance and site visibility
Microsoft Clarity – for heatmaps and user session insights
Meta (Facebook) Pixel – to measure ad effectiveness and retarget visitors
RingCentral – to manage calls, messages, and communication forms
These tools may place cookies or similar technologies in your browser. We use them only for internal purposes and do not share any collected information with outside parties.
Use of Cookies
We use cookies to:
Improve website functionality and performance
Remember your preferences and repeat visits
Understand how users interact with the website
You can control cookie behavior through your browser settings. Disabling cookies may affect site functionality.
How We Use Your Information
We use collected data to:
Respond to your inquiries
Improve our website and services
Monitor website performance and marketing effectiveness
Communicate updates, promotions, or changes if you’ve opted in
We do not sell or share your personal information with third-party marketing firms or unrelated entities.
Data Security
We follow industry-standard practices to protect the information you provide to us. This includes:
HTTPS encryption on our website
Access controls and limited employee access to sensitive information
Secure data storage and handling
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
Your Rights and Choices
You may contact us at any time to:
Request access to or deletion of your personal information
Opt out of any future communications
Ask questions about how your data is used
Policy Updates
This privacy policy may be updated periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.
Contact Us
If you have questions or concerns about this policy, please contact:
Water and Fire Restoration Team
Phone: (726) 224-2000
Address: 25A Scenic Loop Rd, Boerne, TX 78006
Email: [Add your contact email here]